@Spirito

Spirito, in Italian means ‘spirit’. The Josh, as colloquially known, is our freelancing venture

A team of ‘Learning & Training’ (L&T) professionals working as professional training experts at some of the biggest corporates in Gujarat. Training content creation, management, delivery and analysis are our core.

L&T is our Core Competency with Quality and e-CRM being our functional areas of expertise.
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Solutions@Spirito

Organizational Learning & Training

Corporate Learning & Training

Human Resources

Quality

E-CRM

Customer Contact Centre

We@Spirito

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DEV VYAS
Spirito Mentor & Team Player

As a Professional:
  • Learning and Training (L&T) Experience: 21 Years & Counting
  • Professionally developed and managed the training department at the corporate level in the Biggest Super Specialty Healthcare Chain of Gujarat, Sterling Hospitals and the biggest Onco-Chain of India, HCG Hospitals.
  • Training Creation and Delivery experience for Business Process Outsourcing, the ITES sector & Healthcare.
As an Academician:
  • Speaker at GLS institute of Business Administration
  • Frequent panellist at HL institute of Business Administration.
  • Been a visiting faculty in BK school of Management, Ahmedabad, for the MHA (Management of Healthcare) students.
Corporate & Hospital Programs:
ONGC, Godfrey Phillips, Arvind Mills, Tata Nano, Dresser & Rand, Cadila Pharmaceuticals, Western Railway, Canara Bank, Kalpataru Powers, (Under the flagship of Sterling Hospitals).

VINS Hospital (Baroda), Sunflower Hospital (Ahmedabad), SIDS Hospital (Surat).
Apollo CBCC: Ahmedabad Bhat (Gandhinagar, Gujarat), Parimal Area (Akshara), Maninagar Hospital, Ahmedabad (East).
CBCC: Indore (MP), Raipur (Chattisgarh), Agartala (Manipur).

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Dr. Lubna Mansuri
Team Player

As a Professional:
  • Honorable Member – Industry Academia Advisory Board (IAAB) for the Program MBA (Healthcare and Hospital Management) Ganpat University
  • Member in the CAHO StartUp & Technology Committee
  • Visiting Faculity in MBA program at renowned Management institutes
As an Academician:
  • MBA in Hospital and Healthcare Management
  • Post Graduate in Quality Management and Accreditation in healthcare organization.
  • Green Belt in Lean six sigma.
  • Qualified in Medical Terminology from Toronto, Canada, Ontario.
  • Certified JCI Internal Surveyor by Joint Commission International (JCI-USA) through a program offered at Singapore, which is the most prestigious course offered by Joint Commission International (USA)
Publication:
Case titled "Change Management for the New Normal - Hospital Quality Assurance in COVID - 19 Perspective" at GCeMP 2K21 International Conference on Emerging Perspectives, Practices and Research Trends in 5G on March 20-21, 2021 organized by Ganpat University - Achieved Best Conceptual Paper/Case Study Award.

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RAJESH METAPELLI
Spirito Team Player
ITI & Software Engineer

Rajesh, born on August 12, 1984, comes with 17 years of experience of Business Operations in Healthcare and BPO Industry. Rajesh has pioneered a 24x7 CRM and Contact Centre setup ever seen in the Healthcare Industry of Gujarat.

  • Rajesh has 17 years of experience of Business Operations in Healthcare and BPO Industry.
  • Awarded certification of Service Excellence in Sterling Group.

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SHIVANI RAVAL
Spirito Team Player
Graphic Designer & Trainer

Shivani, born on March 16, 1999 in Ahmedabad is a corporate trainer who is a passionate young and aspiring training professional.

Beginning her career about two years back, Shivani today works as a dedicated training executive in a reputed Organization.

  • Expertise in designing & conduction of Induction Programs.
  • Expert in Soft Skills, OJTs.
  • Expert in Backend data feed and analysis.
  • Expert in Post Training Reports & (LMS) Study and Data Management.

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ABHISHEK RAJGURU
Spirito Team Player
Computer Science & MBA HR

Abhishek comes with more than 14 years of exposure in Training & Development function with exposure in conceptualizing & effectuating training needs and delivery roadmap attached with assessment parameters.

  • 14+ years of exposure in L&T.
  • 30+ external training interventions.
  • Special appreciation for contribution to NABH Pre assessment in HCG Hospital.
  • Employee of the month in Sterling Hospitals.
Abhishek is a dedicated functional trainer and creating policy and SoPs post a detailed system and process mapping is his key expertise.

Why Spirito?

  • Our content is 100 percent self-written and created. Hence, Original. Content Burrowing and Internet Stealing is considered unethical and non-creative at Spirito.
  • We cater to day + night training delivery model for 100 percent workforce coverage.
  • We deliver in some of the widely spoken languages and to all levels of audience.
  • Our Presentations are created in English, Hindi and Vernaculars (example: Gujarati).
  • Our programs include Questionnaires in languages essential and the post analysis also is our accountability (Questionnaire only subjected to Compliance Training).
  • Programs/Sessions are moderately charged as compared to other agencies/team as we work on a self-sustained freelancing group-delivery model.

Clients



The S P I R I T O is proud to be the Knowledge-Training-Learning partner of the prestigious and renowned, Noble Group (Junagadh, Gujarat). Subjects like Guest Service and Etiquette, Team Building Workshop, the top partners and Business Management Team workshop on Business Communication and Contingency Planning and Mitigation of Operational Ailments are a few of the many programs conducted at the Noble Group of Companies.




The S P I R I T O is the learning and training delivery partner of Sunflower Hospital, Ahmedabad (Gujarat) for enhancing the Patient Service and Communication + Ownership approach objective in it's dedicated workforce.




The S P I R I T O is the learning-training and Leadership D'e'SIC (level 1) Assessment partner of the prestigious, KD Hospital (Ahmedabad, Gujarat), adding value to it's departmental heads. The one of it's kind project had detailed analysis and projection of it's head of the departments based on various parameters and Key Managerial and Leadership Attributes and assessing their reaction and approach towards a conditioned stimulus. Post program, rendering a detailed Individual Attributes and Behaviour Pattern report of every Head of the Department, to the Management.




The S P I R I T O has been the Hospital Commissioning partner for the prestigious Asian Head and Neck Cancer Foundation for it's Hospital Project at Sirohi (Rajasthan).




The S P I R I T O served the 'Patient Communication and Query and Complaint Handling Mechanism' Training for the workforce of Advanced Diabetes Centre (ADC), Surat (Gujarat).




The S P I R I T O has partnered to the objective and aim of imparting Behavioral, Functional and Development Workshops and Programs at Shirmad Rajchadra Hospital and Research Centre, Dharampur, (Gujarat). Patient Service Excellence, F&B Service Excellence, 3C communications Workshop, Nursing Service Excellence, Leadership Excellence and many more training Workshops have been conducted adding towards the cause of Humanity and Seva which the Shrimad Rajchandra Mission is dedicated to.




S P I R I T O is honoured to add value to the workforce of Statue of Unity being the Excellence in Customer Interaction and Experience Training Delivery Partners of Statue of Unity.




The S P I R I T O is glad to join hands with Updater Services, Chennai as it's Training Partner towards Excellence in Customer Interaction and Experience at the site: SoU, Kevadia, Gujarat.




The S P I R I T O is elated to be the Partner of NKP Pharmaceuticals for it's Employee Training and Engagement for it's entire Workforce.




The S P I R I T O is the Quality Excellence Partner with the esteemed Otsuka Pharmaceutical Pvt. Ltd. (Japan). The Concept oriented Full Day Workshops called ‘SHINKA’ (‘Evolution’ in Japanese) highlights the (1)Ownership, (2) Synergy & (3) Quality as the Tripod Fundamentals towards Optimum Quality.




The S P I R I T O is the privileged partner of KK Patel Hospital managed by Marengo Asia. The Values and Service Excellence partnership is for the full-day 6-Days Workshops + On the Job Correctives highlighting the 4C Values and Service - Seva Approach.




The S P I R I T O was glad to deliver a 5 Days Educational Program for the Management Students wherein The SPIRITO Team Player and Founder, Dev Vyas held an Intervention on ‘Corporate Training Function and it’s Nuances’, as a visiting Faculty.




The S P I R I T O & Zydus Hospitals, Ahmedabad(Gujarat) join hands for a Learning-Training Series:‘परिवर्तन‘ (Service Excellence).




The S P I R I T O is elated to share it's annual ‘end-to-end calendar’ Learning & Training partner for Apollo CBCC, 2022-23.





The S P I R I T O is proud to be the Annual ‘end-to-end calendar’ Learning & Training partner for CBCC (Indore) for 2022 -2023.





The S P I R I T O shares with pride, being the Training Partner of SIDS HOSPITAL & RESEARCH CENTRE (Surat) for 2022-23.





S P I R I T O joins hand as a Training Partner for a Prestigious and Valuable Training Intervention on ‘Service Excellence and Patron Touchpoints’ with Marengo CIMS, Ahmedabad (Gujarat).





The S P I R I T O is proud to be associated with Billion Hearts Beating Foundation (funded by Apollo Hospitals) as the Basic Life Support (BLS) Learning and Training Delivery Partner for it's Social Awareness Initiatives.


Client Testimonials